Returns & Exchanges
At REMEDY, we stand behind the quality of our products and want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free 30-day return policy for most items in their original condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, a prepaid shipping label will be sent to your email; simply print it and attach it securely to your package.
Pack and Ship
Place the items in their original packaging, ensuring all tags are attached, and drop the parcel off at any authorized carrier location.
Receive Your Refund
After our warehouse team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing